Frequently Asked Questions

SUMMARY OF TERMS: Oggie guarantees that all of our engineered floors will be free from structural defects for a period of no less than 30 years. This is providing that the floor has been installed correctly according to our guidelines or by one of our approved and recommended installers. Provided that, in service, the site conditions regarding temperature and humidity are also met. Cleaning and maintenance of your Oggie Oak floors is followed as per our recommendations.
See more here: https://oggie.co.za/wp-content/uploads/2023/01/Oggie_guarantee.pdf

Engineered wood flooring can be used with underfloor heating only under specific and specialised conditions. Electrical in screed and water in screed underfloor heating systems can be used with similar effect. Also, may be worth noting the thickness of your floor, the thicker your plank, the less likely you may be able to feel the warmth from the under-floor heating system.

See our guidelines here: https://oggie.co.za/wp-content/uploads/2019/11/Underfloor-Heating-requirements-download-page.pdf

Oggie Floors in A Pet Friendly Home?

Wooden floors contribute to a healthy living environment for all of the family, including pets. It is important to keep pet claws trimmed to reduce any abrasion that these can cause. Maintenance products can be applied to all of our floors to reduce the appearance of minor scratches over time.

Oggie floors do not have to be sanded from a maintenance point of view but you most certainly can have them sanded.

The term UV Oil refers to the Woca Denmark sealant used on our Oggie floors which is baked and cured using UV lights in our state-of-the-art Oggie Lab Dutch UV finishing line. Planks get several coats of this sealant which helps protect the Oak. Unlike oxidising (air-drying) oils, which soak into the wood and tend to ware over time, UV oils are a solid coat on top of the wood and properly cared for can last for up to 10 years.

Oggie floors can last well over 30 years if cared and maintained for using recommended care guidelines.

Oggie floors can comfortably be sanded several times with a new looking floor each time.

Oggie floors can be installed on top of tiles, but the preferred installation would be to Glue the floors on a self-levelling screed.  A few considerations would be the floor finish of the tile, the grout size, substructure under the tiles and height variations.

Please consider consulting with one of our wood flooring experts.

Oggie has partnered with Woca Denmark, the world’s best wood care company.
Oiled wood floors are amazingly easy to care for. For everyday cleaning to remove dust or loose debris a broom, vacuum cleaner or dry mop is all that is required. For more thorough cleaning, damp mop using a diluted oiled wood floor cleaner.
See more info here: https://oggie.co.za/care/

What is Meant by Oggie Living & Rustic Grades?

Living - Minimal colour variation and a few small and unobtrusive knots. The sap content of this product range is incredibly low, which indicates that it is of a higher quality.

Rustic - Feature knots, reflects nature’s grandeur and vitality.

Extra Rustic - Has a lot of character with many feature knots and streaks.

Oggie oak floors can be installed either glued down or floated. See instructions below:

Glue Down (recommended) - https://oggie.co.za/wp-content/uploads/2019/08/Glue-down-installation.pdf

Floating - https://oggie.co.za/wp-content/uploads/2019/08/Floating-installation.pdf

Consult an Oggie real wood flooring expert to request project pictures to see gradings in larger areas or pop into your closest Oggie showroom.

As compared to solid wood, engineered wood is for more durable at a fraction of the price with the same look, feel and comfort.

Laminate flooring is a much cheaper flooring solution with a lifespan no more than 7 years, where you would need to replace it.  Engineered wood is much more durable and longer lasting. With an engineered wood floor you can change the colour of your floor without having to take out and replace the flooring, unlike a laminate which can not be sanded and resealed.

The most commonly used thickness is between 14/3mm and 15/4mm. These have a solid oak layer of 3mm and 4mm.

The area(s) of installation will dictate the wastage on any installation, with small areas requiring more wastage than open spaces. For planks we typically advise on 10% wastage and patterned floors, such as herringbone or chevron, may need 15% wastage.
Always consult with the installer for accurate wastage calculations.

Wood is a natural material which passively changes its moisture content to reach equilibrium with its environment (hygroscopic). At times of the year where humidity is higher, wooden floors will take on moisture from the air and this causes some expansion. Equally, when humidity decreases, the floor will contract slightly the expansion gap allows for this expansion to occur without creating any tension in the floor from the wood pushing against walls, door frames, pipes etc.

Wood is a natural material, and each piece of each tree will vary in colour and grain structure. Colour variation is dictated by the age, location, exposure, soil pH and multiple other factors during the growth of the tree.

The two products are vastly different.   One major difference is that engineered wood is a 100% natural wood product which is harvested from Eco-forests, whereas the wood laminate products are computer generated images which are printed to replicate the look of real wood.

An engineered oak plank is a superior floor finish as compared to its counterpart, a solid wood. The reason for this mainly being from a structural integrity, because the multilayer makeup of the plank creates a stability from the Oak (wear layer), Poplar (core) and the Birch (base layer) being structured together against the grain of each layer. Hand-in-hand with structure is the fact that is more eco-friendly to produce more planks from each tree because the wear layer is significantly thinner than a solid wood, which in turns makes an engineered plank more cost effective.
The wear layer comes in various thicknesses 3,4 and 6mm. Our textured ranges would come in the thicker wear layers to add stability to the heavy hand-crafted textures.

Engineered wood flooring is now the most common type of wood flooring used globally and the technology has enabled the production of much wider boards as well as the application of an enormous variety of really interesting finishes.

Engineered boards should not be confused with laminate or veneer. Laminate uses an image of wood on its surface whilst veneer uses only a very thin layer of wood over a core of some type of composite wood product, usually fibreboard.

Engineered wood flooring can be used with underfloor heating only under specific and specialised conditions. Electrical in screed and water in screed underfloor heating systems can be used with similar effect. Also, may be worth noting the thickness of your floor, the thicker your plank, the less likely you may be able to feel the warmth from the under-floor heating system.

See our guidelines here >>>

White European Oak is the best as a flooring solution. Due to this type of wood being a hardwood and as well as its light natural colour, allows it to be finished with a variety of different colours.